hEART 2018 – 7th Symposium of the European Association for Research in Transportation
Arcisstr. 21, 80333 München, Germany
Tel: +49 89 28910460 (direct - email typically works better though)
Tel: +49 89 28910461 (Secretary: Ms. Margit Stötzel)
1.1 These General Terms and Conditions ("GTCs") apply to the business relationship between the Technical University of Munich (hereinafter "the Organizer") and the conference attendee (hereinafter "the Participant") in relation to the ticket sales for participation in the hEART 2018. Any general terms and conditions of participation conflicting with these GTCs will not apply.
1.2 The Organizer reserves the right to change and supplement the GTCs. Changes and supplements shall be rendered valid by being published on the event website. The GTCs governing the relationship with each Participant are the ones in effect at the time of contract conclusion.
2.1 Registration for participation in the event is only possible via the event website or personally at the event venue.
2.2 The Organizer submits a non-binding offer for the conclusion of a sales agreement based on the details published on the website. By completing the order process and clicking "Complete" and "Pay now" in the order form, the Participant places a binding order. The order by the Participant shall be subject to the Participant having completed all of the required fields on the order form and having accepted these GTCs. A similar electronic procedure will be available at the event venue for onsite registration.
2.3 The contract concerning participation in the event will become effective when the Organizer confirms the Participant’s registration in writing via e-mail. Any changes and/or supplements to this contract must be in writing. This requirement may be waived only in writing.
3.1 All prices are final and binding.
3.2 All prices are quoted inclusive of the required sales tax, where required.
3.3 Students are offered a discounted registration fee. Such discounted fee shall be granted subject to appropriate proof (student ID card, confirmation from university), to be given prior to the beginning of the event. Failure to provide proof of student status will result in the Participant having to pay the difference between the full price and the discounted price, in order to be admitted to the event.
4.1 Payment shall be made either by credit card or by wire transfer, as specified on the website. Specific instructions on how to pay using both methods are given on the website during registration. All prices shall be paid promptly upon contract conclusion. For onsite registration at the venue, only the option of credit card payment will be available, and cash, checks or other forms of payment will not be accepted.
4.2 Payment against invoice
If the Participant fails to pay the relevant amount within 7 days upon receipt of the invoice, the Organizer may rescind the contract. If the Organizer rescinds the contract, the Participant loses his/her entitlement to participate in the event. Any fees in connection with the remittance shall be borne by the Participant.
4.3 Payment by credit card
When paying by credit card (only MasterCard or Visa), the Participant will be asked during the payment process to enter the credit card details. The credit card information will not be stored on the database and computers of the Organizer. The relevant credit card account will then be debited with the ticket amount.
4.4 If a payment is returned (for example, if the account specified in the order does not have sufficient funds), the Participant shall compensate any damage or expenditure arising from such returned payment. A processing fee of 50 EUR per returned payment will be charged.
4.5 Any returned payment will entitle the Organizer to promptly rescind the contract. As a result, the Participant will lose his/her entitlement to attend the event. This shall not affect any possible further claims by the Organizer with respect to the Participant.
5.1 Right of withdrawal instruction
If the participant is a consumer within the scope of Section 13 of the German Civil Code (BGB), he/she may revoke his/her contractual declaration in writing (for example by letter or e-mail) within 14 days, without giving reasons. To do so, an e-mail can be sent quoting the ticket ID. The participants shall use the following contact details for this purpose:
The above withdrawal period shall commence upon receipt of this instruction in writing, but in any case not prior to contract conclusion, nor prior to the Organizer fulfilling his/her duty to provide information as per Section 246 (2) in connection with Section 1 (1) and (2) Introductory Law to the German Civil Code (EGBGB) as well as the duties as per Section 312g (1) sent. one of the German Civil Code (BGB) in connection with Section 246 (3) EGBGB. The timely dispatch of the withdrawal shall be deemed sufficient for compliance with the withdrawal period.
Consequences of withdrawal
In the case of an effective withdrawal the mutually received benefits are to be returned and derived benefits (for example, interest), where applicable, are to be returned. If the participant is unable to return and/or pay back the received services as well as benefits (for example, benefits from use) either in full or in part or only in a deteriorated condition, he/she shall be liable to pay compensation to the Organizer. Any obligations to refund a payment must be fulfilled within 30 days. Such period shall commence for the participant once the right of withdrawal instruction is dispatched and for the Organizer once said instruction is received.
5.2 The right of withdrawal shall end prematurely if the Organizer commences providing its services, with the Participant's express consent, prior to the end of the withdrawal period or if the Participants themselves initiate the service provision.
6.1 If a Participant decides not to attend the event, he/she shall declare his/her rescission of the contract in writing or via e-mail vis-à-vis the Organizer.
a) If the contract is rescinded/canceled prior to 16 September 2016, the attendance fee shall be reimbursed, minus a processing fee of 100 EUR/100%.
b) No reimbursement shall be made if the contract is rescinded/canceled after 16 September 2016.
6.2 If the registered Participant cannot attend the event, he/she may nominate a substitute for participation by 30 September 2016, in writing or via e-mail.
7.1 The scope of the contractual service rendered within the framework of the event derives from the information documents, the details provided on the event website and existing registration forms, if any, as well as from the Organizer's confirmation of participation. In the case of objections and in any case, the service specification set out in the booking confirmation shall be decisive.
7.2 If the services are not rendered in the contractually agreed form, the Participant shall be entitled to remedy. Defects shall be notified promptly. Claims for the reimbursement of the participation fee, due to services evidently not having been provided as contractually agreed, shall be asserted within 14 days from the end of the event.
7.3 The event offer does not include transport, board and lodging, unless services of this type are explicitly mentioned in the event description.
8.1 For urgent reasons the Organizer may cancel the event with a reasonable period of notice. This shall also apply to any fringe and evening events.
8.2 If the event is canceled, the Organizer shall refund the full amount of any payment made within 14 days. Any other costs incurred by the Participant shall not be reimbursed. In case of cancellation because of force majeure (war, terrorist attacks, etc.) no reimbursement will be due.
9.1 The presentations and event documents distributed are protected under copyright and are for personal use only. Usage rights may only be transferred expressly in writing. Reproduction, distribution, processing or public communication of any type is generally not allowed and requires the Organizer's written consent.
9.2 Participants are not allowed to make audio and video recordings and descriptions of the event, and of the event results as a whole or in part.
10.1 Participants to the event shall give their consent free of charge to the Organizer of creating, reproducing, broadcasting or arranging to be broadcast as well as using in audiovisual media, photographs of their person taken during the event. The usage rights of those photographs shall be granted also after the conclusion of the event.
11.1 In the event of a breach of material contractual obligations (i.e. obligations the non-performance of which would make it impossible to duly perform the Agreement and the compliance with which can, as a rule, be relied upon by the other party), the Organizer, its statutory agents and persons employed to perform obligations on behalf of the organizer, shall be liable for damage caused by intent and any negligence. However, in the event of slight negligence, liability shall be limited to the contract-typical, foreseeable damage. Any liability for consequential damage and damage to property (such as lost profit) will be excluded.
11.2 In all other cases, the Organizer, its statutory agents and persons employed to perform obligations on behalf of the organizer, shall be liable only for damage caused by intent or gross negligence. In the event of gross negligence, liability shall be limited to the amount of the participation fee. Any liability for consequential damage and damage to property (such as lost profit) will be excluded.
11.3 The limitation of liability and/or exemption from liability shall neither apply in the event of injury to life, body, or health nor in the event of claims under the German Product Liability Act.
11.3 Furthermore, the Organizer and his/her agents in performance will not accept any liability for disturbances of whatever kind which are caused by circumstances beyond his/her/their reasonable control.
11.4 Any liability for damages arising from travel to and from the event locations as well as from loss and accidents shall be excluded to the legally permitted extent.
12.1 This contract shall be exclusively governed by the law of the Federal Republic of Germany, to the exclusion of the CISG. The legal venue shall be Munich.
12.2 If individual stipulations of this contract are ineffective or become ineffective due to a subsequently occurring circumstance, the effectiveness of the remaining contract shall not be affected thereby. The ineffective contractual stipulation shall be replaced with a regulation which comes closest to what the contracting parties would have intended, had they considered the relevant aspect. This also applies to any contractual loopholes.
12.3 The place of performance shall be the Organizer's place of business.